Shipping policy

 

 

Shipping Countries?

we are shipping to europe and beyond, we offer international shipping 
customers are responsible for possible additional taxes or any other costs once shipped.


Contact us if your country is not listed in our region settings, we will be happy to add your region
the cost displayed in the website are informative, and the price  displayed in the checkout is the only vallid price.
if you think there is a mistake, please don't hesitate to contact us via the contactform
 

Although, we aim to process and ship your order within the standard delivery times, delivery dates are not guaranteed. During busy sale periods, deliveries may take longer. The delivery times may be 5 or more days for any country, and these delivery times are not under our control.

​Shipment Processing Time
 

Since all orders come to us for authentication first, it typically takes 1 business day for orders to get on transport. Orders are not shipped on weekends.

shipments may be delayed by a few days If we are experiencing a high volume of orders, we will contact you via email or telephone If there will be a significant delay in shipment of your order.

 

How much does Shipping Cost?

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time?

Europe: 
2-4 business days 
Rest of world: 
5-7 business days 

Delivery delays can occasionally occur.

 

 

Customs, Duties, and Taxes?

kclshop.eu is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
There is never an extra cost within the EU.

Damages?
If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

customer service

contact hours : mon - sat 9.00 - 15.00T : +32 485 021 237
E : contact-form

A : 2050 Antwerp, Belgium
BE 0731 916 765
bank : BE10 7512 1003 0504

we accept payment by credit card, maestro, bancontact, ideal and pay pall

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